Terms and Conditions

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Terms & Conditions

Effective Date: 13 July 2026
Last Updated: 13 July 2026

 

1. Introduction

Welcome to RDS Dental Studio (“RDS Dental Studio”, “we”, “our”, or “us”).

These Terms and Conditions govern your access to and use of our website located at https://rdsdental.store, including the purchase of products offered through our online store.

By accessing this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use this website.

 

2. Company Information

Business Name: RAMMOPO DENTAL STUDIO (PTY) LTD

Trading Name: RDS Dental Studio

Registration Number: 2016/369780/07

Website: https://rdsdental.store

Email: info@rdsdental.store

Registered Address:

223 Gosforth Court
Kyalami Estate
Midrand
Gauteng
1684
South Africa

 

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is true, accurate, and complete.


4. Products

RDS Dental Studio offers dental and oral healthcare products through its online store.

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate. However, colours, packaging, and product appearance may vary slightly from the images displayed.

Product availability is subject to stock on hand.

We reserve the right to discontinue or modify products without prior notice.

 

5. Pricing

All prices displayed on the website are in South African Rand (ZAR).

Prices include VAT where applicable unless otherwise stated.

We reserve the right to correct pricing errors and update prices without prior notice.

If a pricing error affects an order already placed, we will contact you before processing the order.

 

6. Orders

Submitting an order does not constitute acceptance of the order.

All orders are subject to:

  • Stock availability

  • Payment authorisation

  • Fraud screening

  • Verification of customer information

An order is considered accepted only once you receive an Order Confirmation email from RDS Dental Studio.

We reserve the right to refuse or cancel any order where fraud, pricing errors, or other irregularities are suspected.

 

7. Payments

Payments are securely processed through PayFast, a trusted South African payment gateway.

Accepted payment methods may include:

  • Visa

  • Mastercard

  • Instant EFT

  • Capitec Pay

  • Apple Pay (where available)

  • Other payment methods supported by PayFast

RDS Dental Studio does not store your credit card or debit card information.

All payment information is processed securely by PayFast using industry-standard encryption.

 

8. Shipping and Delivery

We currently deliver within South Africa.

Orders are generally processed within 1–2 business days after payment has been confirmed.

Delivery times depend on the selected courier and destination.

Estimated delivery times are provided as guidelines only and are not guaranteed.

RDS Dental Studio shall not be liable for delays caused by:

  • Courier companies

  • Public holidays

  • Severe weather

  • Industrial action

  • Events beyond our reasonable control

Customers are responsible for ensuring that their delivery information is accurate.

 

9. Returns and Refunds

Our Returns and Refund Policy forms part of these Terms and Conditions.

Returns are accepted only in accordance with our published Refund & Returns Policy.

Due to hygiene and health considerations, certain products cannot be returned once opened or used unless they are defective or supplied incorrectly.

Approved refunds will be processed to the original payment method.

 

10. Cancellations

Orders may be cancelled before dispatch.

Once an order has been dispatched, cancellations are no longer possible and the Returns Policy will apply.

 

11. Customer Accounts

Customers are responsible for maintaining the confidentiality of their account credentials.

You agree to notify us immediately if you suspect unauthorised access to your account.

RDS Dental Studio reserves the right to suspend or terminate accounts used fraudulently or in breach of these Terms.

 

12. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Trademarks

  • Product images

  • Website design

  • Text

  • Graphics

  • Icons

  • Photographs

is the property of RDS Dental Studio or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

 

13. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Introduce viruses or malicious software.

  • Interfere with the operation or security of the website.

  • Use automated systems to scrape or harvest data without permission.

 

14. Privacy

Your privacy is important to us.

The collection, processing, and storage of personal information are governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).

 

15. Limitation of Liability

To the maximum extent permitted by law:

  • RDS Dental Studio shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

  • Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes any rights that cannot legally be excluded under South African law.

 

16. Medical Disclaimer

The products sold on this website are intended to support oral hygiene and dental care.

Information provided on this website is for general informational purposes only and does not constitute medical or dental advice.

Customers should consult a qualified dentist or healthcare professional before using products where professional guidance is required.

 

17. Force Majeure

RDS Dental Studio shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Power outages

  • Internet failures

  • Government restrictions

  • Labour disputes

  • Pandemics

 

18. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the South African courts.

 

19. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time.

Any changes will become effective once published on this website.

Continued use of the website after changes have been published constitutes acceptance of the updated Terms.

 

20. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

RDS Dental Studio

Email: info@rdsdental.store

Website: https://rdsdental.store

Registered Address:

Midrand
Gauteng
1684
South Africa