Privacy Policy

Premium oral care products for adults, kids, babies, and denture care — designed for gentle, effective daily hygiene

Privacy Policy

Effective Date: 13 July 2026
Last Updated: 13 July 2026

1. Introduction

Welcome to RDS Dental Studio (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase through https://rdsdental.store.

By using our website, you consent to the practices described in this Privacy Policy.


2. Who We Are

Business Name: RAMMOPO DENTAL STUDIO (PTY) LTD

Trading As: RDS Dental Studio

Registration Number: 2016/369780/07

Website: https://rdsdental.store

Email: info@rdsdental.store

Registered Address:

223 Gosforth Court

Kyalami Estate

Midrand

Gauteng

1684

South Africa


3. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Telephone Number
  • Billing Address
  • Shipping Address
  • Company Name (where applicable)

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Delivery information

Technical Information

  • IP Address
  • Browser type
  • Device information
  • Operating System
  • Cookies
  • Website usage statistics

4. How We Collect Information

We collect information when you:

  • Browse our website
  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Complete forms
  • Participate in promotions
  • Leave a review or comment

5. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Deliver purchased products
  • Verify payments
  • Prevent fraud
  • Respond to customer enquiries
  • Improve our products and services
  • Provide customer support
  • Send order confirmations and shipping updates
  • Comply with legal obligations
  • Improve website functionality

Where you have opted in, we may also send you promotional offers, newsletters, or marketing communications. You may unsubscribe at any time.


6. Payment Processing

We do not store your debit card or credit card information.

Payments made on our website are securely processed by PayFast (a Network International company) using encrypted payment technology.

When making a payment, you will be redirected to PayFast’s secure payment environment where your payment details are processed in accordance with their privacy and security policies.


7. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember items in your shopping cart
  • Keep you logged in
  • Save your website preferences
  • Improve website performance
  • Analyse website traffic
  • Prevent fraudulent activity

You may disable cookies through your browser settings, although doing so may affect certain website features.


8. Analytics

We may use services such as Google Analytics to understand how visitors use our website.

These services collect anonymous information including:

  • Pages visited
  • Time spent on pages
  • Device information
  • Browser type
  • Country or region

This information does not identify you personally.


9. Customer Accounts

If you create an account on our website, we store:

  • Name
  • Email address
  • Billing information
  • Shipping addresses
  • Previous orders

You may log in at any time to update your information.


10. Product Reviews and Comments

If you leave a product review or comment, the information you provide may become publicly visible.

We reserve the right to moderate or remove comments that are offensive, misleading, unlawful, or constitute spam.


11. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties where necessary, including:

  • Payment processors (PayFast)
  • Courier companies
  • Website hosting providers
  • IT support providers
  • Government or regulatory authorities where legally required

Each service provider is required to protect your information.


12. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

These measures include:

  • SSL encryption
  • Secure hosting
  • Password protection
  • Website security monitoring
  • Restricted administrative access

13. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • Fulfil orders
  • Provide customer support
  • Meet legal obligations
  • Resolve disputes
  • Maintain accounting records

Where required by South African law, certain information may be retained for longer periods.


14. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information (where legally permissible)
  • Object to certain processing activities
  • Withdraw marketing consent
  • Lodge a complaint with the Information Regulator

Requests may be sent to:

info@rdsdental.store


15. Children’s Privacy

Our website is intended for persons aged 18 years and older.

We do not knowingly collect personal information from children.


16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites before providing any personal information.


17. International Transfers

Some of our service providers may process information outside South Africa.

Where this occurs, we take reasonable steps to ensure your information remains protected in accordance with POPIA.


18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

Continued use of the website constitutes acceptance of the revised Privacy Policy.


19. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

RDS Dental Studio

Email: info@rdsdental.store

Website: https://rdsdental.store

Registered Address:

223 Gosforth Court

Kyalami Estate

Midrand

Gauteng

1684

South Africa